CANCELLATION POLICY 2024

 

Squamish Pirates Cancellation Policy

FULL REFUND OF PROGRAM FEES

A full refund of a program fee will be issued and will be payable when:

● the participant withdraws on the same day that registration occurred;

● the program is canceled by Squamish Pirates Swim Club prior to the start of the program

REFUNDS FOR MISSED WORKOUTS

There are no refunds for:

● missed workouts at any point in the season. This includes holidays, vacation, pool

closures, etc… Our rates are averaged over the season and planned holidays are taken

into the equation.

● the first month of programming.

● the last month of programming.

INSURANCE FEES AND SWIM MEET FEES

Insurance and swim meet fee payments for all events are non refundable.

WITHDRAWING FROM THE PROGRAM

During the season, if you wish to withdraw from our programs, please email our registrar at

squamishpiratesregist@gmail.com. Notice must be given at least two weeks from the first of the

month. For example, withdrawal for April 1st, notice must be given before March 15th. A $20

administrative fee will be withheld from the refund. At that time, stop payment will be applied to your

account.

MEDICAL REFUNDS

If due to a medical reason, you are unable to participate for longer than one month, at the club's

discretion, the club may issue you a medical credit for the time out of the water, or a medical refund.

If a swimmer is coming back from an injury or illness, at the club’s discretion, the club may ask for a

medical note from a doctor and a meeting with the coach to support a return to swim plan.

OUTSTANDING FEES

During the season, if your account has outstanding registration fees for more than 30 days, your

swimmer will not be able to return until all fees are paid. If by 45 days you have not paid in full, your

swimmer will be withdrawn from the program.

Before a new registration is accepted, outstanding fees need to be paid in full. If you have

outstanding meet fees at the end of the Winter Season (April) or end of Summer (September), you will

not be eligible for program registration in the new season.

FUNDING

If your financial situation changes, please contact us, we want to see swimmers swimming.

Kidsport and Jumpstart are resources available to help support your child’s sporting activities. If you require financial assistance, below click on the links below. Please reach out if you require further support to navigate the process.

Kidsport

Jumpstart